Canvas Wall Art FAQ | Shipping, Frames, Sizing | TTMCanvas
Quick answers about TTMCanvas canvas wall art, framed canvas options, choosing artwork, shipping, returns, payments, and support.
What does TTMCanvas sell?
TTMCanvas sells made-to-order canvas wall art and framed canvas wall art for home decor. Popular starting points include living room canvas wall art, framed canvas wall art, nature canvas wall art, abstract canvas wall art, floral canvas wall art, and vintage canvas wall art.
Why buy canvas wall art from TTMCanvas?
TTMCanvas is organized to help shoppers choose faster by room, style, subject, color, size, and format. If you want the main confidence guide before checkout, read Why Buy Canvas Wall Art From TTMCanvas.
Where should I start if I am not sure what to choose?
Use Find Your Canvas Wall Art in 60 Seconds. It routes you by room, wall shape, style, and format so you do not have to browse every collection.
What is the difference between standard canvas and framed canvas?
Standard canvas is printed canvas stretched over an internal wooden stretcher frame. Framed canvas includes an added outer decorative frame for a finished gallery look. A standard canvas should not be called framed canvas unless the selected product format includes the outer frame.
Are TTMCanvas canvases ready to hang?
TTMCanvas canvas wall art is designed to arrive fully assembled and ready to hang. Check the individual product page for the exact construction and format included with the artwork you select.
What frame colors are available?
Framed canvas products commonly offer Black, Espresso, and White outer-frame finishes. Available frame options are shown on each product page and can vary by product.
How do I choose the right canvas size?
Start with the width and shape of the wall and the furniture below it. Use the Canvas Wall Art Size Guide for practical sizing guidance, then choose a horizontal, vertical, or square format that fits the available space.
How do I choose canvas wall art for a living room?
Start with wall shape and room mood. Wide walls above sofas usually work well with horizontal canvas wall art or large canvas wall art. Softer rooms often pair well with floral, landscape, neutral, nature, or vintage canvas art. Modern spaces often work well with abstract, black and gold, neutral, or minimal canvas art.
What canvas art works for narrow walls?
For narrow walls, entryways, offices, and bedrooms, browse portrait canvas wall art. Vertical artwork can work well beside doors, above small furniture, between windows, or as a pair around a bed or console.
Do you have country-specific shopping guides?
Yes. See Canvas Wall Art for US Homes, Canvas Wall Art for UK Homes, Canvas Wall Art for Canadian Homes, and Canvas Wall Art for Australian Homes for room, size, colour, and shopping guidance.
How do I place an order?
Browse a collection, choose your artwork, select the available size and format, add it to cart, and complete checkout. You will receive a confirmation email once your order is placed.
Which payment methods do you accept?
TTMCanvas currently accepts Visa, Mastercard, and American Express through PayPlus, plus PayPal Express. The options shown at checkout are the options available for your order. See Payment Information for more details.
Is my personal information secure?
Checkout is handled through secure payment providers. For more details about how information is handled, please review the Privacy Policy.
Is shipping free?
Yes. TTMCanvas offers free tracked shipping on orders to supported destinations. If a selected size or destination has a carrier restriction, checkout will indicate whether the order can be completed for that address.
How does shipping work?
All artworks are made-to-order and professionally produced after purchase.
Production time: typically 1-2 business days.
Shipping time: typically 2-5 business days, depending on destination, item size, carrier availability, and production location.
Orders include free shipping and tracking. Once your order ships, tracking information is sent by email when available. See the Shipping Policy for current destination and timing details.
Do you ship internationally?
Yes. TTMCanvas ships to many international destinations. Availability can depend on the canvas size, destination country, and carrier restrictions. Checkout will show whether the selected item can be shipped to the address.
Can I track my order?
Yes. Orders include tracking. Tracking details are sent by email when the order ships and tracking becomes available.
Where are TTMCanvas canvases produced?
TTMCanvas works with JONDO as a production partner. JONDO operates production facilities in the United States, United Kingdom, Canada, Australia, and Spain, supporting regional fulfillment for many orders.
Can I cancel my order?
Orders can be cancelled within 2 hours of purchase. After this time, production may already have started and cancellation may no longer be possible.
Do you accept returns?
Yes. You may request a return within 30 days of delivery. Returned items must be unused, in original condition, and in the original packaging. Please contact us before sending any item back. See Return Policy.
What if I receive a damaged, defective, or incorrect item?
Contact us within 30 days of delivery with your order number and clear photos of the issue. After we review the issue, you may choose a replacement or a refund.
Who pays return shipping?
For standard returns, customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
How can I contact TTMCanvas?
For order questions, shipping, returns, payments, or support, please use the Contact Us page. Customer support is available 24/7, and we typically respond within 24 hours.