Return Policy
Returns & Refund Policy
We want you to love your artwork.
If you're not completely satisfied, you may return your item within 30 days of delivery.
Returns
To be eligible for a return:
-
The item must be unused and in its original condition
-
The item must be returned in its original packaging
To start a return, contact us at:
Email:
tomer.mironi164@gmail.com
Refunds
Once your return is received and inspected:
-
You will receive a full refund to your original payment method
-
Processing time: up to 5 business days
Return Shipping
-
Customers are responsible for return shipping costs
-
Shipping fees are non-refundable
Damaged or Incorrect Items
If your item arrives:
-
Damaged
-
Defective
-
Incorrect
We will provide a free replacement or a full refund, at no cost to you.
Exchanges
We do not offer direct exchanges.
If you want a different item, please return the original item and place a new order.
Made-to-Order Note
All items are made to order.
Returns are accepted, but items must be unused and returned in original condition.
Non-Delivery
If your order has not arrived within 30 business days, you may request:
-
A replacement, or
-
A full refund
Order Cancellation
Orders can be cancelled within 2 hours of purchase only.
After this time, production begins.
European Union
EU customers may have the right to cancel within 14 days, in accordance with applicable laws.
Contact Information
TTMCanvas
Hazayit 164, Beit Gamliel, Israel
Email:
tomer.mironi164@gmail.com
Phone:
+972-52-5554756