Return Policy

Returns & Refund Policy

We want you to love your artwork.

If you're not completely satisfied, you may return your item within 30 days of delivery.

Returns

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be returned in its original packaging

To start a return, contact us at:

Email:
tomer.mironi164@gmail.com

Refunds

Once your return is received and inspected:

  • You will receive a full refund to your original payment method

  • Processing time: up to 5 business days

Return Shipping

  • Customers are responsible for return shipping costs

  • Shipping fees are non-refundable

Damaged or Incorrect Items

If your item arrives:

  • Damaged

  • Defective

  • Incorrect

We will provide a free replacement or a full refund, at no cost to you.

Exchanges

We do not offer direct exchanges.

If you want a different item, please return the original item and place a new order.

Made-to-Order Note

All items are made to order.

Returns are accepted, but items must be unused and returned in original condition.

Non-Delivery

If your order has not arrived within 30 business days, you may request:

  • A replacement, or

  • A full refund

Order Cancellation

Orders can be cancelled within 2 hours of purchase only.
After this time, production begins.

European Union

EU customers may have the right to cancel within 14 days, in accordance with applicable laws.

Contact Information

TTMCanvas
Hazayit 164, Beit Gamliel, Israel

Email:
tomer.mironi164@gmail.com

Phone:
+972-52-5554756